Online card payments on order forms, invoices, and **Charge a Card** need a connected processor. Open **Settings → Integrations → Payments**.

## Stripe

"Set up Stripe as an available payment processor for your business."

1. Open **Stripe** and select **Enable**.
2. Select **Connect** and complete Stripe's authorization with your business's Stripe account.
3. Return to RE Media Hub and confirm the connection status.

## Square

"Set up Square as an available payment processor for your business." Enable it and select **Connect** to authorize your Square account. Square asks you, as the seller, to approve the specific account permissions RE Media Hub requests ([Square Developer: OAuth](https://developer.squareup.com/docs/auth)). You don't need to create your own Square developer application.

## Choose Methods per Order Form

Each order form's **Payment Methods** setting decides which connected processors customers see. See [Publish and Share an Order Form](https://help.remediahub.com/hc/help-center/articles/publish-an-order-form).

## Payment Processing Fee

On the payment setup page, **Payment Processing Fee** controls "whether customers cover card processing costs during supported online payment flows."

- **Pass processing fee to customer**: customers see a separate fee line before they pay.
- **Choose How the Fee Is Calculated**:
  - **Use … default rate**: follow the shared provider default rate.
  - **Override with a custom rate**: for negotiated Stripe pricing. Enter **Percent Rate** (for example 2.90) and **Fixed Fee** (for example $0.30).
- **Customer-Facing Fee Label**: the name of the fee line.

Select **Save Fee Settings**. Final card network or wallet fees can still vary slightly, especially for special card types. Confirm that passing fees to customers is allowed where you do business.

## Titus Pay at Close

"Offer Titus Pay at Close as an additional hosted checkout option." It is listed as **Coming Soon** and cannot be enabled yet.

## Troubleshooting

- **Customers don't see card payment.** Check the processor is enabled and connected, and selected on the order form.
- **A payment shows as failed.** Review it in your processor's dashboard. RE Media Hub shows the processor's result.

## Related Guides

- [Take or Record a Payment](https://help.remediahub.com/hc/help-center/articles/take-or-record-a-payment)
- [Configure Tipping](https://help.remediahub.com/hc/help-center/articles/configure-tipping)