Understand shared customer membership, pricing context, and delivery permissions.

## Where to Start

Open [Customer Teams](https://remediahub.com/customer-teams) after signing in to your workspace. Your role and workspace configuration determine the options you can use.

## Recommended Workflow

1. Open Customer Teams and review the group you intend to manage.
2. Check the associated customer members before making membership changes.
3. Review the team’s pricing, coupon, portal, and download-permission context where those options are available.
4. Review the customer-facing result using the intended customer or team context before sharing a delivery link.

## If Something Does Not Look Right

Customer Teams manages customer relationships. Use Team Management for internal staff permissions. If shared access is incorrect, identify both the customer and customer team when requesting help.

If you need assistance, use the [Support page](https://support.remediahub.com/) and include the page URL, expected result, and relevant record reference.

## Related Guides

- [Manage an Order from Intake to Delivery](https://help.remediahub.com/hc/help-center/articles/manage-orders)
- [Manage Customer Records](https://help.remediahub.com/hc/help-center/articles/manage-customers)
- [Contact RE Media Hub Support](https://help.remediahub.com/hc/help-center/articles/contact-support)