Appointments live in the **Order Appointments** section of an order.

## Edit an Appointment

Select **Edit** on the appointment to change date, start time, duration, items, and team members. Select **Save Appointment Changes**.

## Reschedule or Postpone

- **Reschedule**: move the appointment to a new date and time.
- **Postpone**: keep the order but remove the scheduled time. The appointment appears under **Postponed Appointments** on the Orders page and Dashboard until it is rescheduled.

If an appointment was canceled, the page explains: "This appointment was canceled. Add a new appointment to reschedule this order." Select **Add New Appointment**.

## Multiple Appointments

One order can hold several appointments, for example a daytime shoot and a twilight shoot. Use **Add Appointment** and choose which items belong to each. Twilight, sunrise, and sunset items move to their own appointment.

## Booking Requests

When scheduling review applies, the order shows **Booking Request** with the customer's requested date, preferred time, reason, and note.

- **Schedule Appointment**: confirm a real time.
- **Void Request**: decline the request.

See [Use Scheduling Review Requests](https://help.remediahub.com/hc/help-center/articles/scheduling-review-requests).

## Photographer Assignment Approval

If **Manual Approval** is on for a photographer, public order-form assignments wait for an admin. The time is reserved, but the photographer sees it only after approval.

- **Approve Assignment**: notifies and assigns the photographer.
- **Mark Declined**: declines the assignment.
- **Move Back to Needs Approval**: returns it to pending.
- **Remove Notice**: dismisses the approval notice.

## Customer Notifications

Appointment changes can send the **Appointment Scheduled**, **Appointment Rescheduled**, **Appointment Updated**, **Appointment Postponed**, and **Appointment Canceled** templates, and the matching team member templates, when enabled.

## Assigning Items to Appointments

**Appointments in This Order** lists the slots belonging to the order. In an appointment editor, **Items for This Appointment** is the item selector; use **Select All** or **Clear**, then choose the services for that visit. **Appointment Items** shows the services and assignments already associated with a slot. Review this list when splitting daytime and twilight work so the same service is not scheduled on the wrong visit.

## Related Guides

- [Configure Assignment Routing](https://help.remediahub.com/hc/help-center/articles/configure-assignment-routing)
- [Review Appointments in Calendar](https://help.remediahub.com/hc/help-center/articles/manage-the-calendar)
- [Review Email and SMS Notifications](https://help.remediahub.com/hc/help-center/articles/configure-notifications)