Open **Team** (or **Team → Members**). You need the **Manage Team** permission. Your plan's **Team Capacity** is shown on the page.

Customer teams are managed separately in **Customers → Teams**.

## Find Team Members

Filter by **Search**, **Role**, **Status** (**Any Status**, active, inactive, or invited), and **Is Service Provider**. Select **Search Team Members**. **Reset Filters** clears them.

## Add a Team Member

Select **+ Add Team Member** and enter their name, email, role, and status. Then send a login invitation (see below).

## Edit a Team Member

Select **Edit** to open **Edit Team Member**:

| Field | What It Does |
| --- | --- |
| **Profile Photo** | Shown on calendars and assignments. |
| **First Name**, **Last Name**, **Email**, **Phone** | Contact details. |
| **Role** | The role and its permissions. See [Understand Team Roles and Access](https://help.remediahub.com/hc/help-center/articles/roles-and-access). |
| **Status** | Active, inactive, or invited. |
| **Home Base Address** | Optional. Creates or reuses a home base used by routing and mileage. |
| **Is Service Provider** | Service providers can be assigned to appointments and availability logic. |
| **Include in Payroll** | The member appears in payroll rates and payroll runs. |
| **Calendar Color** | The member's color on calendars. |
| **Assigned Products** | Which products this member performs. Use search and **Select Visible**. |
| **Service Areas Covered** | Which service areas include this member. Add service areas first in **Availability**. |
| **Working Times** | The member's working days and hours. Each day has **Open**, **Start**, and **End**. |
| **Daypart Availability Override** | Turn on **Enable Personal Daypart Override** to use member-specific Sunrise, Sunset, and Twilight choices instead of the company matrix. |

Select **Save Changes**. **Delete Member** removes someone. The workspace's primary account cannot be deleted.

## Login Access

The **Login Access** section shows whether the member has a login. Select **Send Activation Email** (or **Resend Activation Email**). The member sets a password from the email and signs in. Passwords must be at least 8 characters.

## View As

Owners and admins can select **View As** to see the workspace as that member. See [View As a Customer or Team Member](https://help.remediahub.com/hc/help-center/articles/view-as-and-impersonation).

## Troubleshooting

- **A photographer is never auto-assigned.** Check **Is Service Provider**, **Assigned Products**, **Service Areas Covered**, and **Working Times**.
- **An invitation was not received.** Confirm the email and resend the activation email.

## Related Guides

- [Create Custom Roles and Permission Overrides](https://help.remediahub.com/hc/help-center/articles/create-custom-roles)
- [Set Up Payroll](https://help.remediahub.com/hc/help-center/articles/set-up-payroll)
- [Configure Assignment Routing](https://help.remediahub.com/hc/help-center/articles/configure-assignment-routing)