The workspace has a sidebar menu on the left, a top bar with search and account controls, and the page you are working on in the main area.

## The Sidebar Menu

By default, the menu is organized like this:

| Menu Item | What It Opens |
| --- | --- |
| **Dashboard** | Your overview of upcoming work and recent activity. |
| **Orders** | All orders. The submenu includes **All Orders** and **Abandoned Checkout**. |
| **Listings** | Property listings, media, delivery, and websites. |
| **Calendar** | Appointments, reserved spots, and blocked time. |
| **Customers** | The customer directory. The submenu includes **All Customers**, **Brokerages**, **Teams**, and **Loyalty Program**. |
| **Products** | Main products, add-ons, packages, travel fees, taxes, coupons, and pricing plans. |
| **Availability** | Daypart availability, service areas, booking settings, appointment settings, and assignment routing. |
| **Order Forms** | Your booking forms. The submenu includes **All Order Forms** and **Order Fields**. |
| **Reports** | Business performance. |
| **Team** | Team members and roles. The submenu includes **Members** and, when available, **Payroll**. |
| **Billing** | Your RE Media Hub membership, payment method, and receipts. |
| **Settings** | **User Settings**, **Company Settings**, **Portal Settings**, **Customer Portal**, **Property Websites**, **Integrations**, **Notifications**, and **Referrals**. |

The menu only shows pages your role can open. A platform administrator can also rename or reorder menu items, so your labels may differ slightly.

### Menus for Specific Roles

Some roles get a shorter, focused menu:

- **Photographer**: Dashboard, Orders, Calendar, Listings, Library, Payroll, Settings, and Integrations (calendar connections only).
- **Editor**: Dashboard, Orders, Library, and Settings.
- **Accountant**: Dashboard, Orders, Payroll, Reports, and Settings.

These roles may also use a role-specific web address. Use the links in your menu rather than typing addresses by hand.

## Search

Use the search box at the top (**Search orders, customers, listings, settings, and features...**) to jump to records or pages. Searching for a feature name, such as "Order Fields", "Library", or "White Label", takes you straight to that page. Searching for a settings tab, such as "Company Settings • Deposits", opens that tab.

## Top Bar Controls

- **Feature Updates**: opens a summary of new and changed features when an announcement is available.
- **Theme toggle**: switches between light and dark mode on this device.
- **Your name**: opens your User Settings.
- **Logout**: signs you out of this browser.
- **Exit Impersonation**: appears only while an authorized user is viewing the workspace as someone else. See [View As a Customer or Team Member](https://help.remediahub.com/hc/help-center/articles/view-as-and-impersonation).

## On a Phone or Tablet

Tap the menu button to open the navigation menu. The mobile menu also includes your account shortcut and **Logout**. Close the menu with **Close** or by tapping outside it.

## Troubleshooting

- **A page I used yesterday is gone.** Your role or its permissions may have changed. Ask your workspace owner to review your role in **Team**.
- **A direct link sends me to the Dashboard.** You do not have access to that page, or the link points to a page that does not exist in your workspace.

## Help for the Page You Are On

Select **Help** near the top-right of a workspace page to open its guide in a new tab. Sections with more specific setup instructions also have a **Help** link at the right edge of their heading. This lets you keep the setup page open while following the guide. On a phone, the link may wrap below the heading to keep it easy to tap. Use the Help Center search when you want to learn about a different feature.

## Related Guides

- [Understand Team Roles and Access](https://help.remediahub.com/hc/help-center/articles/roles-and-access)
- [Start Here: Your First Workspace](https://help.remediahub.com/hc/help-center/articles/start-here)