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Scheduling and Availability

2 articles RE Media Hub By RE Media Hub

Plan appointments, coverage, booking rules, and calendar connections.

Review Appointments in Calendar

Coordinate upcoming shoots and team assignments. Where to Start Open Calendar after signing in to your workspace. Your role and workspace configuration determine the options you can use. Recommended Workflow 1. Open Calendar and review the appointments for the relevant date and team member. 2. Open the related order when you need to confirm the customer, property, or requested services. 3. Review availability and assignments before changing an appointment. 4. After a change, confirm the appointment details and coordinate any customer or team communication required by your workflow. If Something Does Not Look Right For a missing or unexpected appointment, confirm the intended account, date, and team member first. If an external calendar is involved, review its connection separately; an appointment visible in RE Media Hub does not by itself prove external synchronization. If you need assistance, use the Support page and include the page URL, expected result, and relevant record reference. Related Guides - Configure Availability and Booking Rules - Contact RE Media Hub Support

Configure Availability and Booking Rules

Review coverage, booking constraints, twilight settings, and calendar sync. Where to Start Open Availability after signing in to your workspace. Your role and workspace configuration determine the options you can use. Recommended Workflow 1. Open Availability and review the sections relevant to your booking workflow. 2. Check territory coverage and travel-related rules before offering services in a location. 3. Review booking limits, appointment rules, and twilight settings where applicable. 4. Review calendar synchronization and test the intended booking experience before sharing a form with customers. If Something Does Not Look Right If a time is unavailable, compare the requested location, services, team availability, coverage, and booking rules. Do not remove constraints simply to make a slot appear; first identify which rule applies. If you need assistance, use the Support page and include the page URL, expected result, and relevant record reference. Related Guides - Review Appointments in Calendar - Contact RE Media Hub Support