Open Settings → Company Settings → Order Index. This tab controls the next order number used when the workspace creates an order.
When You Can Change It
You can set the starting number only before your first order is created, and only once. After you confirm it, or after any order exists, the panel shows the confirmed value and can no longer be edited.
Set the Starting Number
- Review Current Next Order Number and Orders Created.
- Enter a whole number in Starting Order Index. For example, enter
1001if you want your first order to be #1001, or continue the numbering from your previous system. - Check I understand this starting order index cannot be edited after I confirm it.
- Select Confirm Order Index.
Troubleshooting
- The field is disabled. Orders already exist or the index was already confirmed. The number cannot be changed afterward.
- You moved from another platform. Set the index before you import or create orders so your numbering continues without overlap.