Use the support form to suggest a feature, setting, or improvement to RE Media Hub.
Submit Your Idea
- Open the RE Media Hub Support Site.
- Enter your name and the email address where you want to receive replies.
- Choose Feature Request as the topic.
- Explain the idea in Message, then select Send Message.
You can also raise an idea through website chat or by emailing support@remediahub.com. Mention that you are suggesting a feature so the support team can organize it correctly.
What to Include
Explain the work you are trying to complete, the page or setting involved, and what would make the process easier. For example:
When I review orders for a busy week, I want to filter by the service provider and save that view so I can reopen it each morning.
Include the result you need and any workaround you currently use. A screenshot can help show the part of the page you mean; leave out unrelated customer information and credentials.
Continue the Conversation
If support asks for details, reply in the same email or chat conversation. This keeps your original request and follow-up together. If you have another example of the same issue, add it to that conversation rather than submitting the same idea repeatedly.
Submitting an idea does not set a release date. The team can ask questions while reviewing the request and will discuss any available next steps with you.
Feature Idea or Technical Problem?
Use Feature Request for a capability or workflow improvement you would like to have. If a feature is failing, choose the support topic that describes the problem and include the exact error and what you expected to happen.