Open Settings → Company Settings → Legal. This tab sets agreement rules, customer-facing legal text, and agreement files customers can review before checkout.
Agreement Rules
- Require customer agreement at checkout: customers must accept your legal terms before submitting an order.
- Require customer agreement before deposit payment: customers must accept your terms before paying a required deposit.
- Acknowledgement Label: the sentence customers check to agree, for example "I agree to the Terms of Service and Privacy Policy." Keep it short so it stays readable on mobile checkout.
Legal Documents
Customers can review these documents before placing an order:
- Terms of Service
- Privacy Policy
- Copyright Agreement
Each document has a formatting toolbar for basic text formatting.
Agreement Files
Upload signed terms, disclosures, or policy files customers can open before checkout.
- Under Select Agreement File, select Choose File. Accepted types are PDF, DOC, DOCX, TXT, RTF, CSV, MD, and ZIP, up to the size shown on the page.
- Select Upload Agreement File.
- Remove a file with Remove.
Select Save Legal Settings to apply your rules and documents.
Good Practices
- Have your terms reviewed by your own legal advisor. RE Media Hub displays the text you provide; it does not review it for you.
- If you require agreement before deposits, also confirm your deposit settings. See Configure Deposits.
Troubleshooting
- "You have read-only access for legal settings." You need the Manage Settings permission.
- The Legal tab is missing. It is hidden in team member portal sessions and for roles without settings access.